My quip refill plan full#
My quip refill plan free#

If their customer service is horrible, they will eventually fail. A product can be horrible but if they have good solid customer service, they will still succeed. Maybe they are so successful, it has caught them off-guard and they simply don’t have their act together….yet.Ĭustomer service can make or break a company. I wish this company all the success in the world. I have e-mailed them twice with a simple question: does the new children’s quip head interchange with the adult head. However, their customer service is the worst. I absolutely love my quip toothbrush and would never consider anything but a quip.

My quip refill plan full#

If your not happy with Quip’s starter kit, you can reach the support within 30 days to request full refund. For more information or queries on payment, refund, cancellation, shipping, career or others, reach the Quip support. You can cancel your subscription any time by signing into your account. The standard shipping within the US can take 3-7 business days. There are basic, priority and express shipping options for US and global users.

My quip refill plan free#

Refill plan packages ship free in the US. Payment for new subscriptions can be made using Visa, MasterCard or American Express. The electric motor vibrates the bristles at 15,000 brush strokes each minute. Quip’s brush head is made up of 1,200 soft DuPont nylon bristles inserted into 34 tufts. Quip comes with a regular AAA battery inside. If you want your family members to use Quip as well, there are electric family sets you can purchase. The supplies are refreshed every three months. You can choose the handle between silver, slate, copper, gold and plastic. The starter set comes with an electric toothbrush handle of your choice, battery and optional toothpaste. You can also gift a 3-month starter set and refill plans to friends and family. New users can start with a starter set on the Quip eshop. For every friend you refer, you get a $5 refill credit. Gift or refer friends and you can earn credits. Customer can add a tube of Quip toothpaste to the subscription for an additional fee. The subscription plans include automatic delivery of a fresh brush head refill on a 3-month schedule, rewards and support. Quip’s current offerings include electric toothbrushes, optional toothpaste, timely dental check ups and oral health advice. It was set up with an aim to make oral health services more accessible and affordable.

Founded by Simon Enever and Bill May in 2014, Quip has its headquarters at Brooklyn, New York. Quip is a subscription-based service providing oral care products. Email: (general support)Įmail: (dental queries)